SRT non-warranty repair service

If your SRT AIS device has failed outside of the normal terms of warranty (either through warranty expiry, misuse or damage), then we are able to assist by providing a repair service from our offices in the UK.

If you have a faulty product, please submit a request through our support site or send an email to support@srt-marine.com. If the issue cannot be resolved remotely, then you can request to return your product to SRT using our non-warranty repair service where it will be subject to a compulsory $100 inspection fee.

We have recently improved the service so that a fixed repair charge will be applied depending on the product type. Full details are in the attached document.

Please contact support@srt-marine.com if you have any questions.